960 Privacy Policy – How We Protect Your Data

This document explains how the 960 platform collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority and we are committed to handling your data responsibly.

Effective Date: 1 January 2026. This policy applies to all users accessing the 960 website and services.

🔒 Your Data is Protected with SSL Encryption 🍪 Cookies Used to Enhance Your Experience 💳 MYR Payment Information Processed Securely 👤 Data Access & Deletion Rights Available 📱 Data Protection Across All Devices 🇲🇾 Compliant with Malaysia's Personal Data Protection Act 📧 Contact Us: [email protected] 🔒 Your Data is Protected with SSL Encryption

Types of Information We Collect

When you register and use the 960 platform, we collect several categories of information to ensure the service runs smoothly and securely for you:

Account Information

At registration, we collect your full name, phone number, email address (where applicable), date of birth for age verification, and your chosen username. This information is required to create and manage your account on 960.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect details of your chosen payment method — including bank account number, account holder name, or digital wallet information such as Touch 'n Go. These details are stored with encryption and are never shared with unrelated parties.

Device and Browser Information

We automatically collect technical information when you access the platform, including your IP address, device type, operating system, browser used, and pages visited. This data is used for security purposes, fraud detection, and improving the user experience.

Usage Data

We record in-platform activity such as games played, transactions made, session duration, and settings preferences. This data helps us understand usage patterns and improve the services provided by 960.

How We Use Your Information

960 uses the information collected solely for legitimate purposes directly related to delivering the platform's services to you. The primary purposes for which we use your data include:

  • Creating, verifying, and managing your user account.
  • Processing deposits and withdrawals in MYR via local Malaysian payment methods.
  • Detecting and preventing fraudulent activity, multi-account usage, and platform abuse.
  • Complying with applicable legal and regulatory requirements, including identity and age verification.
  • Sends important notifications related to your account, transactions, and service updates.
  • Improving platform functionality, resolving technical issues, and personalising the user experience.
  • Analysing aggregated usage patterns to support the development of new products and services.

960 will not use your information for third-party marketing purposes without your explicit consent. If you prefer not to receive promotional communications, you can opt out at any time through your account settings.

Use of Cookies & Tracking Technologies

The 960 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Session Cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
  • Preference Cookies: Saving your preferences such as language and display settings for future sessions.
  • Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify any individual personally.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the 960 platform.

Data Storage and Security Measures

960 stores user data on servers protected with high-level encryption. All data transfers between your device and our servers are secured using SSL/TLS protocols, ensuring that sensitive information such as payment details cannot be intercepted by third parties.

We retain your data for as long as your account remains active or as long as necessary to provide our services. Once an account is closed at the user's request, personal data will be deleted or anonymised within the stipulated timeframe, except where the law requires us to retain it longer (e.g. financial records for audit purposes).

The security measures we have in place include:

  • End-to-end encryption for all platform communications.
  • Round-the-clock monitoring to detect suspicious login activity.
  • Two-factor authentication is available for users who want an added layer of security.
  • Access to users' personal data is restricted to staff who require it for operational purposes only.

User Rights & Third-Party Sharing

Your Rights as a User

As a 960 user, you have the following rights regarding your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If your information is inaccurate or out of date, you may request a correction through your account dashboard or by contacting our support team.
  • Right to Erasure: You may request the deletion of your account and personal data, subject to record-keeping requirements set out by law.
  • Right to Object to Processing: In certain circumstances, you may object to the processing of your data for specific purposes such as direct marketing.

Sharing Information with Third Parties

960 does not sell or rent your personal data to third parties. However, we do share the necessary information with payment service providers (such as digital wallet and banking processors) solely to process your transactions, and with legal authorities when required under Malaysian law. All third-party service providers working with us are bound by strict confidentiality agreements.

Privacy Policy Updates & How to Contact Us

960 reserves the right to update this privacy policy from time to time. Any significant changes will be communicated via in-platform notifications or by email. Continued use of the platform after changes are published will be considered acceptance of the updated policy. For any privacy-related enquiries or to exercise your rights, please contact our support team at [email protected] or visit the FAQ for more information.

Questions About Your Data Privacy?

The 960 support team is here to help if you'd like to learn more about how we handle your data, or if you wish to exercise your data access and deletion rights. Visit the FAQ page or register an account to get started on our platform.

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