This document explains how the 960 platform collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority and we are committed to handling your data responsibly.
Effective Date: 1 January 2026. This policy applies to all users accessing the 960 website and services.
When you register and use the 960 platform, we collect several categories of information to ensure the service runs smoothly and securely for you:
At registration, we collect your full name, phone number, email address (where applicable), date of birth for age verification, and your chosen username. This information is required to create and manage your account on 960.
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect details of your chosen payment method — including bank account number, account holder name, or digital wallet information such as Touch 'n Go. These details are stored with encryption and are never shared with unrelated parties.
We automatically collect technical information when you access the platform, including your IP address, device type, operating system, browser used, and pages visited. This data is used for security purposes, fraud detection, and improving the user experience.
We record in-platform activity such as games played, transactions made, session duration, and settings preferences. This data helps us understand usage patterns and improve the services provided by 960.
960 uses the information collected solely for legitimate purposes directly related to delivering the platform's services to you. The primary purposes for which we use your data include:
960 will not use your information for third-party marketing purposes without your explicit consent. If you prefer not to receive promotional communications, you can opt out at any time through your account settings.
960 stores user data on servers protected with high-level encryption. All data transfers between your device and our servers are secured using SSL/TLS protocols, ensuring that sensitive information such as payment details cannot be intercepted by third parties.
We retain your data for as long as your account remains active or as long as necessary to provide our services. Once an account is closed at the user's request, personal data will be deleted or anonymised within the stipulated timeframe, except where the law requires us to retain it longer (e.g. financial records for audit purposes).
The security measures we have in place include:
As a 960 user, you have the following rights regarding your personal data:
960 does not sell or rent your personal data to third parties. However, we do share the necessary information with payment service providers (such as digital wallet and banking processors) solely to process your transactions, and with legal authorities when required under Malaysian law. All third-party service providers working with us are bound by strict confidentiality agreements.
960 reserves the right to update this privacy policy from time to time. Any significant changes will be communicated via in-platform notifications or by email. Continued use of the platform after changes are published will be considered acceptance of the updated policy. For any privacy-related enquiries or to exercise your rights, please contact our support team at [email protected] or visit the FAQ for more information.
The 960 support team is here to help if you'd like to learn more about how we handle your data, or if you wish to exercise your data access and deletion rights. Visit the FAQ page or register an account to get started on our platform.
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